Banner Health uses natural-language recognition technology to analyze online comments on social media and then reroutes negative feedback into its call center. This service is performed by _______.

Banner Health uses natural-language recognition technology to analyze online comments on social media and then reroutes negative feedback into its call center. This service is performed by _______.
A) Empathiq.com
B) Healthgrades.com
C) Salesforce.com
D) Slack.com

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