An 80-year-old man states that, although he adds a lot of salt to his food, it still does not have

An 80-year-old man states that, although he adds a lot of salt to his food, it still does not have much taste. The nurse’s response is based on the knowledge that the older adult
A) should not experience changes in taste.
B) has a loss of taste buds, especially for sweet and salt.
C) has some loss of taste but no difficulty chewing food.
D) loses the sense of taste because the ability to smell is decreased.

Marcia booked a room at the Pleasant Valley Resort because, as advertised on its website, she expected that her room

Marcia booked a room at the Pleasant Valley Resort because, as advertised on its website, she expected that her room would be ready, the swimming pool would be heated, the resort singer would be able to sing, and the breakfast would be fresh. When she arrived, she had to wait for her room, found the swimming pool to be 50 degrees, realized the singer could not carry a tune, and the free continental breakfast was stale. The Pleasant Valley Resort was experiencing a severe ________ gap.
A) communications
B) knowledge
C) standards
D) delivery
E) expectations