In a small group, ______ messages signal that the speaker has all the answers while ______ messages signal that speaker is willing to experiment and change.

In a small group, ______ messages signal that the speaker has all the answers while ______ messages signal that speaker is willing to experiment and change.
A) superiority; equality
B) neutrality; empathetic
C) control; problem orientation
D) certainty; provisionalism

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